All personal data collected by psg77 is encrypted using 256-bit SSL/TLS in transit and AES-256 at rest. Encryption keys are rotated on a scheduled basis and stored separately from the encrypted data they protect.
psg77 does not sell, rent, lease, or trade your personal data to any third party for marketing or commercial purposes. Data sharing is limited strictly to operational partners and legal obligations as detailed in this Policy.
As a psg77 member and a resident of Indonesia, you hold the right to access, correct, restrict, and request deletion of your personal data at any time, subject to our legal retention obligations and ongoing KYC compliance requirements.
psg77 collects only the personal data strictly necessary to operate your account, process transactions, verify your identity (KYC), and comply with anti-money laundering obligations. We do not collect extraneous data categories beyond these operational purposes.
Identity documents submitted for KYC verification — including KTP scans and bank account screenshots — are stored in an isolated, access-controlled environment. They are accessible only to authorized compliance personnel and are never used for purposes beyond identity verification.
psg77 uses session cookies and first-party analytics to improve platform performance and personalize your experience. We do not deploy third-party advertising cookies or behavioral tracking pixels that share your browsing data with external networks.
psg77 ("we", "us", "the Platform") operates the online betting and gaming platform accessible at psg77.cam. We are committed to handling all personal data entrusted to us with the highest standards of confidentiality, integrity, and security. This Privacy Policy ("Policy") sets out the basis on which we collect and process personal data about you when you use psg77, visit our website, or communicate with our support team.
This Policy applies to all Members — individual persons who hold a registered Account on psg77 — and to all visitors who access any part of the psg77 website, regardless of whether they hold an Account. It covers data processing activities carried out by psg77 and its authorized operational partners in connection with the delivery of sports betting, live casino, togel (Indonesia's traditional numbers lottery) markets, and all other products available on the platform.
This Policy is incorporated by reference into the psg77 Terms and Conditions. In the event of any inconsistency between this Policy and the Terms and Conditions on a data-specific matter, this Policy shall prevail.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, national identity number, contact details, financial data, and device identifiers. |
| "Processing" | Any operation performed on personal data — including collection, storage, use, disclosure, and deletion — whether by automated means or otherwise. |
| "Data Subject" | The natural person (you, the Member or visitor) whose personal data is being processed. |
| "KYC Data" | Identity verification documents submitted pursuant to the Know Your Customer process, including KTP copies, bank account ownership evidence, and supporting photographs. |
| "Cookies" | Small text files stored on your device by the psg77 website for purposes including session management, security, and first-party analytics. |
| "Third-Party Processor" | An external entity engaged by psg77 to process personal data on our behalf under a data processing agreement — such as payment processors, fraud detection services, or cloud infrastructure providers. |
psg77 collects personal data across three broad categories depending on your relationship with the platform.
When you create a psg77 Account, we collect:
To comply with anti-money laundering (AML) obligations and to verify your eligibility to hold an Account, we collect:
We record all financial transactions associated with your Account, including:
When you access psg77 — whether via desktop browser or mobile device — we automatically collect:
We retain records of communications between you and our support team — including live chat transcripts, email correspondence, and any complaint submissions — for quality assurance, dispute resolution, and training purposes.
psg77 collects personal data through the following channels:
psg77 processes personal data only where a lawful basis exists for doing so. The primary legal bases applicable to our processing activities are:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the services you have requested |
| KYC identity verification | Legal obligation — AML regulatory compliance and age verification |
| Payment processing (deposits/withdrawals) | Performance of contract — necessary to execute the financial transactions you have requested |
| Fraud detection and platform security | Legitimate interest — protecting the security of our platform and other Members |
| Responsible gaming monitoring | Legitimate interest — protecting the welfare of our Members and complying with responsible gaming obligations |
| Customer support communications | Performance of contract — necessary to respond to your inquiries and resolve disputes |
| Platform analytics and performance improvement | Legitimate interest — improving the quality and stability of the psg77 platform |
| Marketing communications (where opted in) | Consent — only where you have explicitly subscribed to receive promotional communications |
psg77 uses personal data for the following specific purposes:
psg77 does not sell, rent, or trade your personal data. We share personal data only in the following specific circumstances and only to the extent necessary for the stated purpose:
We share transaction-relevant data — including your name, Account reference number, and transaction amount — with our Indonesian bank partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposit and withdrawal requests. These entities act as independent data controllers in respect of their own payment processing operations and are subject to their own privacy policies.
We may share identity data with authorized third-party identity verification or fraud detection services engaged by psg77 under a data processing agreement. These processors are contractually prohibited from using your data for any purpose other than the specific service they provide to psg77.
We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so by applicable law, court order, or regulatory requirement. We will notify you of any such disclosure to the extent permitted by applicable law, unless we are legally prohibited from doing so.
In the event that psg77 undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held on Member Accounts may be transferred to the acquiring entity as part of that transaction. We will notify you via your registered email address prior to any such transfer and will ensure that the acquiring entity is bound by data protection obligations no less protective than those set out in this Policy.
psg77 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable legal obligations. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of Account, plus 5 years after Account closure |
| KYC & identity documents | Duration of Account, plus 5 years after Account closure (AML requirement) |
| Transaction records (deposits, withdrawals, bets) | 7 years from transaction date (financial records obligation) |
| Support correspondence | 3 years from last interaction date |
| Session logs and device data | 12 months from collection date |
| Marketing consent records | Duration of consent, plus 2 years after withdrawal of consent |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where data has been anonymized rather than deleted, the anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.
psg77 implements a layered security architecture designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. Our key security measures include:
While we take all reasonable technical and organizational measures to protect your data, no system is entirely immune to security risks. You are responsible for maintaining the security of your Account credentials and for notifying psg77 immediately if you suspect unauthorized access to your Account.
psg77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following cookie categories are in use:
These cookies are essential for the platform to function. They maintain your logged-in session, preserve your Account settings between pages, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking the core functionality of the platform.
psg77 uses first-party analytics cookies to understand how Members interact with the platform — including which features are most used, where errors occur, and how load times can be improved. This data is aggregated and anonymized; it does not identify individual users. No data from these cookies is shared with advertising networks.
These cookies remember your display preferences — such as language selection and notification settings — so that you do not need to reconfigure them on each visit.
psg77 does not deploy third-party advertising cookies, behavioral tracking pixels, or social media tracking tags that share your browsing activity with external advertising platforms or social networks. Your activity on psg77 is not shared with Facebook, Google Ads, TikTok, or any similar advertising network.
As a resident of Indonesia and a psg77 Member, you hold the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected] (plain text — not a mailto link) from the email address registered on your Account. psg77 will acknowledge your request within 5 business days and fulfill it within 30 calendar days, subject to identity verification and any applicable legal limitations.
You have the right to request a copy of all personal data psg77 holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. For Account-registered details such as your email address or bank account, updates can be made directly through your Account dashboard or by contacting support.
You have the right to request deletion of your personal data in certain circumstances — for example, where data is no longer necessary for the purpose it was collected, or where you withdraw your consent and no other lawful basis applies. Note that psg77 is legally required to retain certain categories of data (KYC records, transaction records) for regulatory periods that override this right in respect of those specific categories.
You may request that psg77 restrict the processing of your personal data — for example, while a dispute about the accuracy of data is being resolved. Restricted data will be stored but not actively used.
Where processing is based on your consent or on performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format (JSON or CSV) for transfer to another service provider.
You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interest, subject to psg77 demonstrating compelling legitimate grounds that override your interests.
psg77's primary data processing infrastructure is hosted in data centers located within Southeast Asia to minimize latency for Indonesian players. In certain operational contexts — including cloud backup, fraud detection, and customer support tooling — personal data may be transferred to servers located outside Indonesia.
Where such transfers occur, psg77 ensures that appropriate safeguards are in place to protect your data at the destination jurisdiction. These safeguards may include contractual data processing agreements modeled on internationally recognized standards, server-side encryption of transferred data, and access restrictions limiting processing to authorized personnel only.
psg77 does not transfer personal data to jurisdictions known to have inadequate data protection standards without implementing compensating technical and contractual controls. If you would like more information about the safeguards applicable to any specific cross-border transfer of your data, contact us at the address in Section 16.
If you believe that a minor has registered on psg77 or that personal data belonging to a minor has been submitted to us, please notify us immediately at [email protected] (plain text — not a mailto link). We will investigate and take appropriate action within 48 hours of receiving your report.
The psg77 platform does not include links to third-party websites for commercial or advertising purposes. In the event that any informational content on psg77 references an external resource, we cannot accept responsibility for the privacy practices of that third party. We recommend reviewing the privacy policy of any external website you visit independently of psg77.
Payment processing interfaces — including bank transfer portals and e-wallet checkout screens for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — operate under the respective third party's own privacy policies and are outside psg77's direct control once you have been redirected to those interfaces.
psg77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes — particularly those affecting how we use your personal data or your rights as a data subject — we will notify you by posting a prominent notice on the psg77 platform homepage and, where possible, by email to your registered address at least 14 days before the change takes effect.
The version of this Policy published at psg77.cam/privacy-policy at any given time is the operative version. The Effective Date at the top of this page reflects the date of the most recent revision. Your continued use of psg77 following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you should cease using the platform and request Account closure before the effective date.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a concern about how psg77 has handled your personal data, please contact our Data Protection Team using the details below.
When submitting a data subject rights request, please include your Account username, your registered email address, and a clear description of the right you wish to exercise or the concern you wish to raise. We may need to verify your identity before processing the request.
If you are not satisfied with psg77's response to a privacy complaint, you have the right to escalate your concern to the relevant data protection supervisory authority applicable in your jurisdiction.
This Privacy Policy works alongside our Terms & Conditions and Responsible Gaming page to form the full framework of how psg77 operates. If you have questions not answered here, our FAQ is a good starting point — and our support team is always available.